Establish the “Ten minutes tax service circle”, realize more high -frequency business “one without running”, expand “policy to find people”, innovate the “tax road” service … Since this year, the taxation departments of various places have focused on the needs of taxpayers’ payers.2. Rely on digital informationization methods to continue to attend new tax and fees, focusing on adding convenience to reducing costs, promoting tax and paying preferential direct enjoyment, and further optimizing the tax business environment.

　　Realize less running legs

　　”The tax reduction policy can reduce the direct cost of the enterprise, optimize the tax handling process and increase the convenience of tax payment, can reduce the indirect cost of the enterprise. Through the” double -pronged approach “, the tax business environment is further optimized.” Beijing National Accounting Institute deputy deputy deputyDean and professor Li Xuhong said that since the beginning of this year, the taxation department further improves the refined, intelligent, and convenient level of taxes and fees around the needs of taxpayers, effectively enhancing service efficiency, saving taxpayers’ time costs and compliance costs.Effectively help stabilize expectations, increase vitality, and promote growth.

　　For example, the Yunnan tax department promotes the construction of the “Ten minutes tax service circle”.This service mainly uses the “tax+bank+community” model to use party and mass service centers, community service stations, bank outlets, and business buildings to sink and sink and pay tax service terminals.Self -service tax terminals that integrate high -frequency tax and fees such as tax payment certificates are inlaid into business buildings and bank business outlets, which effectively improves the level of facilitation of the masses.

　　Some places also explore the service mechanism of “code on the code, code on the code”.Relying on the “Internet+” technology, the Taxation Bureau of the State Administration of Taxation’s Qingdao Qianwan Bonded Bonded Port Area produces opinions and claims the QR code, realizing opinions and suggestions “one yard direct”, tax -related demands “codes solve”, policy hotspot “know on the code”EssenceThe bureau also has set up special posts for demand management and processing to handle the accounts on a monthly summary request, call back a telephone return visit to all tax -related demands, and form a closed -loop working model of “collection -processing -feedback -return visits”.

　　The Guangdong Taxation Department will be a major focus of the construction of the “Fengqiao” tax office in the new era.To prevent the “full chain”, promote one stop acceptance, background flow, multi -party linkage, and time -limited response, so that the masses can be resolved in time in time.

　　Tax companies have also become a new model of service.The Second Taxation Office of the Taxation Bureau of Beijing Haidian District explores the new path of “active governance” of tax -related demands, and jointly forms a joint processing special area with platform enterprises such as Meituan.”Due to the complex business lines of the platform enterprise, under the traditional work order processing method, the communication chain is long and the processing is slow. In order to improve the efficiency of response, we explore the construction model of the construction of tax companies.11 ‘Double 12’ and other consumer peak hours, predict consumers to concentrate on invoicing demands, and let the platform business personnel settle in the work area jointly. “Xiao Youping, the person in charge of the tax office, told reporters.

　　Through the linkage of tax enterprises, a joint analysis can be carried out on the tax -related complaint order information of the platform enterprise, carefully sorted out consumer demands from the perspective of business, and continued to pay attention to the dynamic changes in demands.dispute.At the same time, through the efficient circulation of merchant information, rapid and accurate docking according to the business of dispute orders is substantially accurate, the tax department can actively investigate and optimize the taxpayer’s demands, and highlight the rapid response of the special class mechanism in solving the tax -related demand.

　　Policy dividend accurate direct access

　　The National Tax Work Conference clearly proposed when deploying key tasks this year, accurately and efficient implementation of structural tax reduction policies, further deepening the “policy to find people”, and promoting the policy directly to enjoy the policy.Since the beginning of this year, innovation explorations in various places have been speeding up.

　　The Hubei Taxation Department relies on platforms such as the Electronic Taxation Bureau, SMS, and Tax Corporation WeChat groups to use big data technology to carry out precise push to ensure that the tax and benefit policy is directly enjoyed and one household.As of the beginning of March, the taxation departments at all levels in Hubei have established 134 interactive operation teams to help 340,000 taxpayers to carry out 887,900 tax -related consulting and business management.10,000 times.

　　The Qinghai Taxation Department co -ordinated the use of the advantageous service resources such as “Chaidama Tax Service Studio” to implement “one enterprise, one -file, one policy” fine service for key salt lake enterprises.By establishing the chief liaison system of large enterprises, the “point -to -point” push the western development, comprehensive utilization of resources, and research and development expenses plus deduction, etc., and respond to corporate demands and release policy dividends in a timely manner.

　　The cash flow generated by export tax refund is very important to the development of foreign trade enterprises.The Shanghai Taxation Department strengthened internal and external linkage to ensure that the entire process of the tax refund review session has accelerated the speed of speed, and the average tax refund time for the export tax refund of the first and second types of enterprises with good credit has been accelerated within 2 working days.The Shandong Taxation Department has comprehensively promoted the construction of a new export tax refund mechanism, and launched 18 construction tasks and 56 service measures around the improvement of export tax refund service measures, optimizing the export tax refund processing process, etc., and continued to promote high convenience, paperlessness, and shortage of tolerance.For service measures, the full process of export tax refund has been fully processed online, which greatly reduces the tax refund time.

　　The continuous optimized tax and fees services have been affirmed by more business entities.”Preferential tax and fee preferential tax policies, fine and thoughtful innovation service measures, bringing sufficient confidence to the company’s improvement of self -owned products.” I really want Shi Jubin, chairman of your health food Co., Ltd.With the help of big tax data, establish a preferential tax policy to implement the ledger, set up a team of “tax butler” expert team, ask the enterprise to ask the enterprise through field visits and other methods, and tailor the preferential tax policy counseling plan for the enterprise.”Customized counseling.

　　Guo Yufeng, deputy general manager of Fei Teng Information Technology Co., Ltd., said that in order to help enterprises grow, the tax department of Tianjin High -tech Zone has set up a special class service method for the “Star Fire” team, customized counseling to enterprises, and targeted push personalized policies.In addition, the tax department also relying on the location advantage of the Tianjin High -tech Zone “China Xinchuang Valley” to innovate the establishment of a regular communication mechanism of Xinchuang Enterprises- “Xinchuang Enterprise Roundtable Afternoon Tea” to build an efficient communication bridge with the enterprise.

　　In Shenzhen, the taxation department conducts extensive investigations, rely on tax big data to establish a full life cycle service mechanism for enterprises, targeted the tax -related needs of private enterprises, launched the exclusive service of “one household, one file+tax steward+daily questioning”, and optimize remote rangeInstitute of convenience services such as the city, the whole city, and no need to run at a time.”Exquisite tax service gives companies full.” Zhang Chunhua, chairman of Shenzhen Langhua Supply Chain Service Co., Ltd., said that the tax department launched service measures such as “remote office” and “policy finding people”Enterprises reduce the cost of tax handling.

　　Service is more “international fan”

　　Since the State Administration of Taxation has released the “Tax Road” cross -border tax service brand, all provincial tax bureaus across the country have created their respective “tax roads” sub -brands and continued to deepen their expansion in accordance with the regional characteristics.promote.

　　With the “Tax Road · Haina Baichuan” cross -border tax service brand as the carrier, the Sichuan tax department adds a series of “self -selected actions”, such as opening a foreign language service window or a cross -border service “green channel”, providing “bilingual” tax payment service2. Use the “Maple Bridge Experience” to resolve the contradiction between cross -border tax and fees and continuously enrich the “going global” classification service model that has continuously enriched the “inclusive+orientation”.According to the cross -border taxpayer payment, the different needs of taxes and fees services in the three stages of taxes and fees are accurately customized.

　　For example, in Meishan, the tax department is preferably a foreign language talent and cross -border tax specialist who is good at speaking communication and translation work experience to form a “Taxi Meimei Prefecture” expert service team.Personal demands, “tailor -made clothes” for enterprises, and timely delivery of foreign -funded enterprises to invest in tax guidelines in China, help enterprises better adapt to relevant policies such as international tax rules and economic situations, accurately enjoy agreement treatment, etc., and ensure that “introduction” enterprises enjoy timely policy dividends in a timely mannerEssence

　　In Guilin, Beihai, Baise, Hechi and other places in Guangxi, the local tax department provides enterprises with a tax guide for investment in the country (region), customized aquatic products “go global” tax guidance, collaborative customs and other departmentsMeasures such as tax policy promotion have made many “Guizi” brands sell overseas.

　　Relying on the “Tax Road, Tax Road · Yue Xiang” service brand, the Ningbo Taxation Department establishes the “Yong Suiyun” international tax internally in China -Central and Eastern European International Industrial Cooperation Park to integrate and use a number of resources to form 13 “Central Eastern European taxationService expert team “to create a” introduction “project full life cycle service chain.At the same time, it also organized the compilation of tax policies such as the “Return” tax guidance analysis “analysis of the” tax “,” zero distance “interpretation of the new international tax policy”, “New Central and Eastern European Taxation System Overview (up and down)” to help enterprises to open up information barriers.

　　The Jiangxi Taxation Department explores the implementation of the “order formula” to track services on demand, analyzes the cross -border tax -related issues encountered by the enterprise, and designs the order in accordance with the classification design of different investment destination countries and different investment forms.”The” order formula “service of the taxation department helps us solve the big problem.” According to Huang Ting, the financial director of Jiangxi Ganfeng Lithium Group Co., Ltd., when the company purchased a lithium ore from overseas partners, the company was purchased from overseas partners, Tax and foreign exchange payment encounters difficulties.The taxation department of Xinyu City will coordinate the “order -style” services of cross -departments and banks for the first time to coordinate the customs, foreign exchange management and other departments and banks. In the end, the enterprise successfully completes the goods declaration, the use of Feiyuanquan withdrawal, foreign exchange payment and other matters within the contract.Essence