Hualong.com (Correspondent Luo Yuyang) “Fortunately, you are here, it really helps us solve a big problem, ICBC’s services can be really intimate!” Workers have given up the staff of the staff of the Yuzhong Dynasty Sub -branch of Chongqing, ICBC.

A key rail transit construction project has recruited many migrant workers who have worked in Chongqing after the Spring Festival. Recently, when the salary of the first month after the festival is about to start the festival, many of them are frowning because they have not yet handled the salary card.Essence”The project is at the beginning, and there is no time to go to the card at all.”The difficulty of bank outlets to handle cards.

After the ICBC Chongqing Yuzhong DPRK Tianmen Sub -branch learned about this through the project department, the working group was established as soon as possible to carry out on -site services to solve the problems of migrant workers’ groups, long distances, and inconvenience of account opening.The bank “moved into the construction site and tried to solve problems for migrant workers.

ICBC Chongqing Yuzhong DPRK Tianmen Sub -branch has always taken customers as the core, not only paying attention to service efficiency, but also paying attention to customer experience.Considering that the workers were late and busy during the day, the team’s service team decided to sacrifice their lunch breaks and set the on-site service time at 12:00 noon every day.Essence

During the card run, the workers queued in an orderly manner and waited. The staff skilled the process of reading documents, face recognition, checking signature, setting password, risk prompts, etc., and instructed the workers to download and install the mobile banking app to teach them to use query inquiriesTransfer and other functions.At the same time, we will carry out financial knowledge propaganda to prevent telecommunications fraud and anti -money laundering, improve the ability and judgment of workers’ risk recognition, and guide everyone to know fraud, understand fraud, anti -fraud, and effectively protect their “money bags”.